Support
All support runs through Discord. Post in the support channel and you get an answer there - usually within 24 hours.
What support covers
Installation, configuration, bugs and update help for anything bought here. Custom feature work is quoted separately.
Before you post
The documentation answers most installation questions on its own. If it does not, bring the details listed below and you get a straight answer instead of a request for more information.
Get help
Support runs on Discord. Open a post in the support channel and it gets answered there — usually within 24 hours.
Bring these with you, otherwise the first reply will only ask for them:
- Product and version — e.g. Muto MDT v2.1.0
- Framework and artifact — ESX, QBCore or Qbox
- Console output from the first start — the whole block as text, not a screenshot
- Cfx.re account name and Tebex transaction ID for purchase questions
Open Discord ›
Read the docs first
Documentation answers most installation questions before a ticket is needed.